TOUR Tasks and Responsibilities

This document outlines the roles and responsibilities of the tour services provider contracted by Sima Space. The provider is responsible for conducting tours of Sima Space’s coworking facilities, ensuring that potential members and visitors receive a comprehensive and welcoming introduction to the spaces and services offered.
1. General Responsibilities:
  • Conducting Tours: Lead scheduled tours of Sima Space locations, showcasing the facilities, amenities, and services available to potential members and visitors.
  • Client Engagement: Provide a friendly, professional, and informative experience for all tour participants, addressing any questions or concerns they may have.
  • Brand Representation: Represent Sima Space’s brand and values during all interactions with potential members and visitors.
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2. Tasks every tour:
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  • Tour Preparation:
    • Review the schedule of upcoming tours and ensure all necessary preparations are made, including confirming tour bookings.
    • Familiarize yourself with the specific needs and interests of tour participants, tailoring the tour to address these preferences.
  • Tour Execution:
    • Greet tour participants upon arrival and provide a brief introduction to Sima Space.
    • Guide participants through the coworking space, highlighting key areas such as private offices, communal areas, meeting rooms, and amenities like kitchens, restrooms, and lounges.
    • Provide detailed information about membership options, pricing, and any current promotions or offers.